Full Service Option

Our "Full Service" is designed to ensure that you never have to worry about the mechanics, the costs, or the downtime associated with e-bike ownership. The centerpiece of our full service is total convenience. We eliminate the need for you to visit a bike shop, Our engineers come to your home or office to perform repairs and routine checks. Most companies charge extra for the parts that wear out the fastest. At Shift, these are included and fitted at no extra cost.

The standout feature of Shift service is that you don't go to the mechanic; the mechanic comes to you.

  • At-Home Repairs: Whether you are at home or your place of work, Shift arranges for an engineer to visit your premises.

  • No Logistics Hassle: You don't need a van or a bike rack to get your e-bike serviced. This is a massive win for city or country dwellers or those without large vehicles.

  • 7-Day Fix Guarantee: They offer a standard 7-day service level agreement (SLA) to get you back on
    the road, ensuring that "wear and tear" doesn't turn into "weeks of walking."

Feature Self Service Full Service
Brake Pads / Calipers Not Included Included
Tyres Included Included
Gear Shifter / Cassette Included Included
Chain Included Included
Labour Included Included
Puncture Not Included Not Included