At Shift we offer a unique advantage because we treat wear and tear as a standard part of the service, rather than a penalty for the rider.

While most e-bike manufacturers and insurance companies explicitly exclude "consumables" (like brake pads and chains), Shift full service option flips this model to keep you on the road without surprise costs.

All-Inclusive "Consumables" Coverage

In the traditional e-bike world, if your brake pads wear down or your chain snaps, you pay for the parts and the labour.

• The Competition: Nearly all brands, and specialised insurers like Laka or Bikmo explicitly state that "wear and tear" parts (tires, tubes, chains, pads) are the owner's responsibility.

• The Shift Advantage: Shift includes these "wear & tear" repairs in the full service option. A worn-out drivetrain, or worn out brake pads, it is covered. You never have to budget for the "small things" that inevitably add up

Because Shift often operates on a subscription or hub-based model, their bikes are maintained to a professional fleet standard.

• The Competition: You are responsible for finding a local shop, booking an appointment (which can take weeks), and paying the premium for e-bike-specific labour.
  

• The Shift Advantage: We come to your home or work and fix your bike at a convenient time that’s works for you, the labour and parts are included in your monthly subscription.